Official Privacy Policy

Privacy Policy My Money88 – Protecting Your Personal Data

At my money88, your privacy is more than a legal formality — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data to the highest standards.

Updated: 1 January 2026 Compliant with Malaysia's PDPA 2010
🛡️
Your Data Is Protected
Full protection in accordance with international security standards
SSL 256-bit PDPA 2010 AES Encryption 2FA

Our Privacy Commitment

6 Data Protection Principles of My Money88

Six core principles that guide how my money88 handles every piece of our members' personal data.

Limited & Purposeful Collection
my money88 only collects data that is strictly necessary to provide our services to you. We do not collect excessive or irrelevant information. Every piece of data collected has a clear and legitimate purpose.
Bank-Grade Encryption
All data stored and transmitted through the my money88 platform is protected with AES-256 and SSL/TLS 256-bit encryption — the same security standard used by Malaysia's leading financial institutions such as Maybank and CIMB.
Full Control in Your Hands
You have the full right to access, correct, transfer, and delete your personal data held by my money88 at any time. Data management requests will be processed within 14 business days.
PDPA 2010 Compliance
The my money88 privacy policy is drafted and enforced in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We continually ensure that our data handling practices remain within the bounds of applicable Malaysian law.
Not Sold to Third Parties
Your personal data will not be sold, rented, or traded to any third party for marketing or commercial purposes without your explicit consent. This is a commitment we will never compromise on.
Immediate Breach Notification
In the event of any data security breach affecting your information, my money88 is committed to notifying you and the relevant authorities within 72 hours, in accordance with legal requirements.

01 Introduction & Scope of This Privacy Policy

This Privacy Policy ("Policy") is published by my money88 operating the online betting and entertainment platform at mymoney88.app. We understand that your trust is our most valuable asset, and protecting your personal data is central to that trust.

This document details how my money88 collects, uses, stores, processes, discloses, and protects your personal information when you use our platform — whether via the website, mobile app, or any other means of interacting with my money88.

This Policy applies to all registered members, website visitors, and anyone who interacts with the my money88 platform in any capacity. By using the my money88 platform, you agree to the terms set out in this Privacy Policy.

Legal Basis: The my money88 Privacy Policy is founded on Malaysia's Personal Data Protection Act 2010 (PDPA), the principal legislation governing the processing of personal data in commercial transactions in Malaysia. We comply with all seven data protection principles set out in the PDPA.

02 Types of Personal Data Collected

2.1 Data You Provide Directly

When you register and use the my money88 platform, you provide us with several categories of personal data:

Data Category Example Information Primary Purpose
Identity Information Full name, IC/passport number Identity verification (KYC)
Contact Information Phone number, email address Account communications & notifications
Financial Information EWallet account numbers, FPX details Processing deposits & withdrawals
Account Information Username, password (encrypted) Account login & security
Verification Documents IC copy, bank statement AML compliance & KYC verification

2.2 Automatically Collected Data

When you use the my money88 platform, certain data is automatically collected by our systems for security purposes and to improve your user experience:

  • Device data — device type, operating system, phone model, screen resolution
  • Log data — IP address, login date and time, pages visited
  • Location data — approximate location based on IP (country/region) for geo-location verification
  • Gaming activity data — betting history, gaming activity, transaction records
  • Cookie and similar technology data — refer to Section 7 for more information

💡 Important Note: Sensitive financial information such as credit card numbers is not stored by my money88. All financial transactions are processed through approved payment gateways including Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and other third-party providers with their own PCI-DSS security compliance.

03 How We Use Your Personal Data

My money88 uses your personal data only for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent. The following are the primary purposes for which your data is used:

3.1 Service Delivery

  • Creating and managing your my money88 account
  • Processing deposits and withdrawals via local Malaysian payment methods
  • Providing access to all betting products including football, Live Casino, poker, slots, e-sports, and virtual sports
  • Sending transaction statements and betting records to you
  • Providing responsive and effective customer support

3.2 Security & Compliance

  • Verifying your identity during registration and when required (KYC)
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Complying with statutory reporting requirements under PDPA 2010 and related regulations
  • Maintaining transaction records for audit and legal compliance purposes

3.3 Enhancing User Experience

  • Analysing usage patterns to improve the my money88 platform interface and features
  • Personalising game recommendations and promotions based on your preferences
  • Sending notifications about promotions, bonuses, and special offers (if you have opted in)
  • Conducting customer satisfaction surveys for continuous improvement

04 Data Sharing with Third Parties

My money88 does not sell or rent your personal data to any third party for marketing purposes. However, in the course of operating our platform, there are limited situations where we may share data with certain parties:

4.1 Trusted Service Providers

My money88 works with a selection of trusted third-party service providers to support the operation of our platform. These providers include:

  • Payment providers — payment gateways that process transactions via Touch 'n Go, DuitNow, GrabPay, FPX, and more
  • Game software providers — companies providing live casino platforms and virtual sports games
  • Identity verification services — third-party KYC platform for verifying member identity
  • Cloud computing services — for secure data storage and server operations

All third-party providers are required to sign strict data processing agreements and comply with the security standards set by my money88 and Malaysian law.

4.2 Legal Requirements

My money88 may disclose your personal data to the relevant authorities when required by law, court order, or a lawful request from a Malaysian law enforcement agency. In such circumstances, we will endeavour to notify you in advance unless prohibited by law.

✅ Our Commitment: my money88 has never sold, and will never sell, your personal data to marketing companies, data brokers, or any party not directly involved in delivering our platform services. This is an unwavering commitment and a core part of my money88's values of trust.

05 Data Security Measures

My money88 continuously invests in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, damage, or unauthorised disclosure.

5.1 Technical Security

  • 256-bit SSL/TLS encryption — all communications between your device and my money88 servers are fully encrypted
  • AES-256 Encryption — data stored on our servers is encrypted using advanced encryption standards
  • Two-factor authentication (2FA) — an added security layer for your account
  • 24/7 security monitoring — automated systems that detect and block threats in real time
  • Enterprise-grade firewall — protecting the my money88 server infrastructure
  • Penetration testing — regular security audits conducted by independent experts

5.2 Organisational Security

  • Access to personal data is restricted to staff who require it to perform their duties only
  • All my money88 staff undergo regular data protection awareness training
  • Non-disclosure agreements (NDAs) signed by all staff and contractors
  • Clear and tested security incident management procedures

06 Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and my money88's policies, you have a range of rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

👁️
Right of Access
Request a copy of the personal data we hold about you
✏️
Right to Rectification
Correct personal data that is inaccurate or incomplete
🗑️
Right to Erasure
Request the deletion of your personal data under certain circumstances
⏸️
Right to Restriction
Restrict the processing of your data where permitted by law
📦
Right to Portability
Receive your data in a structured, machine-readable format
🚫
Right to Object
Object to the processing of your data for direct marketing purposes

To exercise any of the above rights, please contact us by email at privacy@mymoney88.app stating your request clearly. We will process your request within 14 business days. In more complex cases, this period may be extended to 30 business days, and we will notify you accordingly.

07 Cookie Policy

My money88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. Below are the types of cookies we use:

You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of the my money88 platform. Cookies are not used to identify you personally beyond what is necessary for account security.

08 Cross-Border Data Transfers

Some my money88 operations and services involve international technology providers whose servers may be located outside Malaysia. In such cases, my money88 ensures that all transfers of personal data out of Malaysia are carried out with adequate safeguards and in compliance with the requirements of PDPA 2010.

The safeguards we apply to cross-border data transfers include:

  • Data Processing Agreements with all service providers outside Malaysia
  • Ensuring recipient countries have an equivalent or higher level of data protection
  • Use of approved standard contractual clauses for data transfers
  • Data is encrypted before transfer for all sensitive information

09 Data Retention Period

My money88 does not retain your personal data for longer than is necessary for the purpose it was collected, or as required under Malaysian law. The following are our data retention guidelines:

Data Type Retention Period Reason
Active account information Throughout the active account period Service provision
Financial transaction records 7 years after the transaction Malaysian legal requirements
KYC Documents 5 years after account termination AML/KYC Compliance
Support communication logs 2 years Service quality & audit
Marketing data (with consent) Until consent is withdrawn Marketing communications

Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with my money88's data management procedures.

10 Child Protection

The my money88 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a child's data has been collected without our knowledge, such data will be promptly deleted and the associated account will be terminated.

If you as a parent or guardian discover that your underage child has registered an account with my money88, please contact us immediately at support@mymoney88.app so that immediate action can be taken.

Parental Controls: my money88 encourages parents and guardians to use appropriate parental control software to prevent minors from accessing online betting platforms. Betting is for adults only — please help us uphold this standard.

11 Amendments to This Privacy Policy

My money88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data protection practices, new legal requirements, or changes to the services we offer.

When significant changes are made to this Policy, we will:

  • Displaying a prominent notice on the my money88 platform homepage
  • Sending notification emails to all registered members at their registered email address
  • Updating the "Last Updated" date at the top of this document
  • For material changes affecting how we use your data, we will seek your fresh consent where required

Your continued use of the my money88 platform after any amendments take effect will be considered your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints about how my money88 handles your personal data, you may reach our Data Protection Officer through the following channels:

  • Privacy Email: privacy@mymoney88.app
  • General Support Email: support@mymoney88.app
  • Live Chat: Available 24/7 on the my money88 platform

We are committed to responding to all privacy-related enquiries within 14 business days. If your enquiry requires further investigation, we will keep you updated on its progress within that period.

If after contacting my money88 you remain unsatisfied with how your complaint has been handled, you have the right to escalate it to Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.

The Bahasa Malaysia version of this document is the official version. In the event of any inconsistency between any other language version and the Bahasa Malaysia version, the Bahasa Malaysia version shall prevail and govern.
Policy effective from
1 January 2026
Your Data Is Safe with Us

Play with Confidence at My Money88 – The Platform That Protects Your Privacy

Your privacy is protected, your data is secure, and your transactions are safe. Register today and enjoy a secure, exciting experience across football betting, Live Casino, poker, and virtual sports.

Bahasa Melayu