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Games Responsible – Enjoy My Money88 with Safe & In Control

My money88 believes that good betting is controlled betting. We provide a wide range of tools and resources to ensure your gaming experience stays enjoyable, safe, and free from impact on your daily life.

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Available Control Tools 24/7 Support Free & Confidential
Signs of Healthy Gaming
Self-ControlImportant
Realistic Spending LimitRequired
Entertainment, Not a Source of IncomeAlways Remember
Don't Chase LossesRule No. 1
Set your limits before you start playing on my money88
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My Money88's Commitment

We Take Responsible Gaming Seriously

The six core pillars of my money88's responsible gaming programme, protecting every Malaysian player we serve.

Personal Deposit Limit Tool
Set your own daily, weekly, or monthly deposit limit directly from your my money88 account settings. Once the limit is reached, our system will automatically block any additional deposits — no exceptions.
Temporary Self-Exclusion
Need a break from the platform? Activate the cooling-off feature to block access to your account for 24 hours, 7 days, or 30 days. The break period can be extended but cannot be shortened.
Permanent Self-Exclusion
If you feel you need to stop entirely, we support your decision. The permanent self-exclusion feature will close your account permanently and block any new registration using the same details.
Session Time Limit
Set a daily time limit for your playing sessions. The my money88 platform will notify you when you're approaching your limit and automatically log you out once it's reached, helping you maintain a healthy balance.
Personal Loss Limit
Beyond deposit limits, you can also set a maximum loss limit you're comfortable with over a given period. This helps ensure you never lose more than you can financially afford.
Support & Counselling
My money88's support team, trained in responsible gaming issues, is available 24/7 to assist you. We also provide links to professional counselling resources in Malaysia for players who need further support.

Learn More

What Is Responsible Gambling & Why Does It Matter?

Sports Betting, Live Casino, poker, and slots on my money88 are legitimate and enjoyable entertainment activities for many Malaysian players. You might be playing while watching EPL football, following Malaysia Super League results, or simply trying your luck with a bit of casino action on the weekend. That's all perfectly normal and fun.

That said, responsible gambling means ensuring your betting activity always remains a form of entertainment — not something that interferes with your life, relationships, or finances. At my money88, we take on this responsibility together with you, rather than leaving it entirely in your hands.

Problem gambling rarely happens overnight. It typically starts gradually — playing a little more often than usual, raising bet limits to "chase losses", or finding yourself thinking about betting more than anything else in your life. Recognising the early warning signs is key to addressing the issue before it becomes a more serious problem.

Always Remember: All games on my money88 — whether Malaysia Super League Sports Betting, e-sports, Live Casino, or virtual sports — are designed for entertainment. The odds of winning are always less than 100%. Never bet money you cannot afford to lose, and never use funds meant for essentials like rent, bills, or food.

Responsible gaming also means playing with a clear and settled mind. Avoid placing bets when you are in an unstable emotional state — whether you are angry, sad, stressed, or under the influence of alcohol. Decisions made when emotions are running high are rarely the best ones.

My money88 is committed to being a responsible platform for the Malaysian player community. This isn't just a legal obligation — it's part of who we are as a company that genuinely cares about our members' wellbeing.

Warning Signs

Recognise the Signs of Problem Gambling

If you recognise two or more of these signs in yourself, it may be time to speak to someone or use my money88's control tools:

Betting more than plannedYou often find yourself playing longer or spending more than you originally intended
Chasing lossesChasing losses by placing more bets to try to win back what you've lost
Lying about bettingHiding your activity or the amount spent from loved ones
Gambling interfering with work or schoolThe urge to bet is starting to interfere with your daily responsibilities
Borrowing money to betTaking out loans, borrowing from family, or using emergency funds to deposit
Feeling anxious when not playingFeeling uncomfortable, irritable, or anxious when unable to access the platform
Betting to escape your problemsUsing gambling as a way to cope with stress, anxiety, or sadness
Failed to reduce even after tryingAttempted to stop or cut back multiple times without success

💛 A Message From Us: If you see yourself in any of the signs above, you are not alone and there is nothing to be ashamed of. Problem gambling is a health issue that can be addressed with the right support. Contact us or use my money88's control tools today.

Your Control Tools

How to Use my money88's Responsible Gaming Tools

All these tools are free, easy to use, and can be activated in under 5 minutes directly from your account.

Deposit Limit
Free Immediately
Cap the amount you can deposit within a set period. Once the limit is reached, no further deposits will be processed until the period resets or you request a change (reducing your limit takes effect immediately; increasing it requires a 7-day waiting period).
  • Log in to your my money88 account
  • Go to Account Settings > Responsible Gaming
  • Select the limit type (daily/weekly/monthly)
  • Enter your limit amount in RM and confirm
Temporary Break
Free Immediately
Enable cooling-off mode to take a break from the platform without fully closing your account. During the break, you won't be able to log in, make deposits, or play. All existing balances remain safe and intact in your account.
  • Open the Safety menu in your account settings
  • Select "Temporary Break" (Cooling-Off)
  • Choose a period: 24 hours, 7 days, or 30 days
  • Confirm your selection — takes effect immediately
Self-Exclusion
Free Permanent
The strongest option for players who are serious about stopping. Self-exclusion permanently closes your account and blocks new registrations. Prior to closure, all remaining balances will be returned to your original payment method.
  • Contact my money88 customer support
  • Submit your request for permanent self-exclusion
  • We will verify your identity
  • Account closed, balance refunded within 3 days
Session Time Limit
Free
Set a daily limit on how many hours you can play on my money88. The platform will send a reminder 15 minutes before the limit is reached, and automatically log you out when time is up. A great way to maintain a healthy time balance in your daily life.
  • Go to Settings > Session Play Limit
  • Set the maximum number of hours per day
  • Enable a 15-minute early reminder
Loss Limit
Free
Set the maximum loss amount you are willing to accept per day, week, or month. Once the loss limit is reached, you will be unable to continue betting until the next period begins — proactively protecting your wallet.
  • Go to Settings > Loss Limit
  • Select the limit duration (daily/weekly/monthly)
  • Enter the maximum amount in RM
History Review
Free
View a full report of your betting activity, including deposit history via Touch 'n Go, DuitNow, or FPX, win and loss records, and time spent. Understanding your playing patterns is the first step toward self-control.
  • Log in to your my money88 account
  • Go to Reports > Gaming Activity
  • Select a date range to review

Know Yourself

Responsible Gambling Self-Assessment Test

Answer the following questions honestly. This assessment is here to help you — there are no right or wrong answers, and your responses are completely confidential.

1. Have you ever bet with money that was meant for essentials such as rent, bills, or food?
2. Have you ever tried to chase your losses by betting more to win back money you've already lost?
3. Has anyone close to you ever expressed concern about your gambling habits?
4. Do you feel stressed, anxious, or restless when you are unable to play for a few days?
5. Have you ever borrowed money or sold belongings to fund your betting?
✅ You're Gambling Responsibly
Based on your responses, your betting habits appear to be well under control. Keep setting personal limits and enjoy my money88 as a form of entertainment. Remember to set your deposit limit before playing to ensure it stays fun.
⚠️ Heads Up – Some Signs Worth Taking Note Of
Some of your answers suggest you may need to be more careful. We recommend activating deposit and loss limits on my money88 today. It may also help to speak with someone you trust about your gambling habits.
🔴 Please Seek Help Immediately
Your responses indicate signs of problem gambling that require immediate attention. Please use the my money88 self-exclusion or temporary break feature today, and reach out to our support team. You are not alone — help is available.

Practical Guide

10 Tips for Playing Safely on My Money88

These simple habits can make a big difference in keeping your betting experience positive and in control:

1
Set a budget before you start
Decide on an RM amount you're comfortable spending before you log in. Treat it like any leisure budget — once it's gone, that's it for the day.
2
Don't chase your losses
This is the number one rule. If you've already lost for the day, stop. Betting more to recover losses almost always makes things worse.
3
Play for entertainment, not as a source of income
Betting on Super League football, slots, or Live Casino at my money88 is entertainment. Do not rely on winnings as a primary or secondary source of income.
4
Take regular breaks
Avoid playing for hours on end without stopping. Set time reminders and take breaks to eat, socialise, and enjoy other activities you love.
5
Use my money88's limit tools
Use the deposit limit, loss limit, and time limit features available free in your my money88 account. Set realistic limits before you start playing.
6
Don't play when you're under emotional stress
Decisions made when you're angry, sad, or stressed rarely turn out well. Wait until you're calm before playing again.
7
Use entertainment funds only
When depositing to my money88 via Touch 'n Go, DuitNow, or GrabPay, only use money set aside for entertainment — never savings, bill money, or borrowed funds.
8
Review your betting history regularly
Use my money88's activity report feature to review your playing patterns each week. This helps you stay aware of your habits before they become a problem.
9
Talk to someone you trust
If you feel your gambling habits are starting to affect your life, talk to a friend or family member who can help you stay accountable.
10
Get help without shame
Asking for help is a sign of strength, not weakness. The my money88 team and support resources across Malaysia are ready to help you without any judgment.

FAQs

My Money88 Responsible Gambling FAQ

Answers to the most frequently asked questions about our responsible gaming tools and programmes.

Yes. At my money88, a request to lower your deposit limit (for example, from RM 500 per day to RM 200 per day) takes effect immediately upon submission. This is to protect you — we don't want any delay when you decide to cut back. Conversely, requests to increase your deposit limit require a 7-day waiting period before taking effect.

Your my money88 account balance remains completely safe during any temporary break. Your funds will not be lost or frozen. You may contact our customer service to request a withdrawal during your break period, and we will process it following our standard withdrawal procedure to your Malaysian payment method, such as Touch 'n Go or DuitNow, as previously used.

Permanent self-exclusion at my money88 is processed within 24 working hours after you contact our team and identity verification is completed. Any remaining balance in your account will be returned to your original payment method within 3 working days. Accounts that have been self-excluded cannot be reopened or re-registered using the same details.

Yes, absolutely. Information regarding your use of responsible gaming control tools — whether deposit limits, temporary breaks, or self-exclusion — is strictly confidential and accessible only to you and authorised my money88 staff handling account security matters. We will not disclose this information to any third party.

You can reach the my money88 responsible gambling team via 24/7 live chat on the platform, by emailing support@mymoney88.app, or through WhatsApp at the number listed in your account. Simply mention that you'd like to talk about "responsible gambling" and you'll be connected to our trained staff in under 5 minutes.
Play Smart, Play Safe

Join My Money88 – Safe & Controlled Entertainment for Malaysia

With a full suite of responsible gambling tools, 24/7 support, and our commitment to player wellbeing, my money88 is a place where you can play safely and with confidence.

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For players aged 18 and above only. If you need help, contact our team 24/7.

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